Open between 04:00 till 23:59 If you do NOT receive a call, please call us on the above number when you are 15 to 20 minutes away from the terminal so we can arrange a driver for you. Terminal 4 - Sat-Navigation postcode: TW6 3XA When Entering Heathrow Airport, following signs for Terminal 4, Departure Passenger Drop Off, as you go on the ramp towards Terminal 4, keep your vehicle in the left hand lane, and enter into Lane 3, which is the furthest lane away from the Terminal. Continue down the lane and at the end of the lane on the left hand side you will see a sign on the floor marked Permit Holders park your vehicle there, here you will be greeted by one of our chauffeurs, who will have all your booking details and will be wearing a black jacket. Terminal 5- Sat-Navigation postcode: TW6 2GA Follow the signs for Short stay Car Park found on the right hand side of the ramp as you enter the exit for Terminal 5 roundabout. After following the signs for Short Stay Car Park, you will see a sign on the left-hand lane marked LEVEL 4. Stay in this lane which will take you straight to a set of barriers. Take the ticket from the barrier and make your way to Zones R to S. Park your vehicle in these designated areas which is sign posted in these zones as Off Airport Meet & Greet. Here you see one of our chauffeurs who is based near the ticket pay machine, who will have all your booking details and will be wearing a black jacket. Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay and additional charges. Waiting Time: As long as the arrival and return procedures are followed correctly waiting time should not be longer than 20 minutes.