Two out of every three of our Luton customers choose Airparks, and 98% of them say they would book again. Time after time, people trust Airparks to park their car. Maybe it's because Airparks spends hundreds of thousands of pounds making sure the car park is in tip-top condition, or because its new state-of-the-art self check-in process is just as swift as its 14-minute transfer time. The car park's security and friendly customer service come as standard, but we think it's the outstanding value that keeps people coming back.
Security measures
Airparks Luton is protected by CCTV, entry and exit barriers, a fence and floodlighting, and is patrolled 24 hours a day.
Airparks Luton holds the Park Mark, a national security award accredited by the Association of Chief Police Officers. To be awarded the Park Mark, car parks have to have modern security measures and be clean and well-lit.
Instructions
We recommend that you follow the directions given to get to the car park, but if you still want to use a sat nav, you should enter the full address and postcode to avoid getting lost.
Pull up at the entrance barrier, which will lift automatically after a few seconds, then press the green button at the second barrier in order to enter the car park – as you enter we will record the condition of your vehicle for safety and security.
Park in one of the arrivals bays, then head into the check-in building. You check yourself in using the machines - it's a very quick process, though you'll need to have a copy of your booking confirmation with you. There's a member of staff on hand to help if you need it.
The machine will give you a tag, which you should attach to your keys, and a ticket, which you should keep safe as you'll need it later. Drop your keys in the box with the same number as the lane you've parked in. Your car will be parked for you, so just head to the waiting area and hop on the bus to the airport. You'll need to show your ticket to the driver.
If you have sports equipment or lots of luggage, you may need to wait for a bus with more space during busy times, so make sure you leave yourself plenty of time to get to the airport.
[date from=2015-03-18 to=2015-03-28] Though the new road is in place, there are still some roads that will remain closed over the next 10 days or so, so continue to allow extra time for your arrival.[/date] Please make sure you leave your charging cable in your vehicle so that the car park can charge it for you whilst you're away.
- If you have sports equipment or lots of luggage, you may need to wait for a bus with more space during busy times, so make sure you leave yourself plenty of time to get to the airport.
- Please let Airparks know before you arrive if you require any assistance or if your vehicle has been adapted for accessibility purposes.
- Maximum vehicle dimensions are 2m wide x 2.1m high x 5m long. The car park cannot accept any high-sided vehicles, minibuses, mobile homes, lorries, caravans, trailers or vehicles larger than the above maximum dimensions.
- Vehicles with a taxi license plate can be parked on-site, but cannot use the Return Greet or Meet and Greet services offered by Airparks.
- If you come back to a flat battery, the car park will be happy to jump start your car for free.
- We normally advise our customers to give themselves 50 minutes to park at Airparks and transfer to the airport - longer during the rush hour between 4am and 8am. However, there are currently roadworks on the M1 between junctions 6a and 12, so we advise you to leave extra time for your journey to Airparks too. More information is available on the Highways Agency website.
- If you return early, you will need to contact the car park directly to give them as much notice as possible. If you don't, there may be a delay before you get your car back. We can't offer you a refund for any booked parking that you don't use.
IMPORTANT INFORMATION
Due to the ongoing redevelopment works at Luton Airport, buses to and from the airport may take longer than normal. We recommend you allow at least an extra hour for your transfer to the Airport particularly at peak times.
Peak travel times for Luton airport are all day Friday, Saturday and Sunday and between 4am and 9am, 1pm and 3pm and 5pm and 7pm on other days. Please make sure you leave your charging cable in your vehicle so that the car park can charge it for you whilst you're away.
Transfers
Transfers are included in the price and run regularly. The journey normally takes around 14 minutes - it may take longer during rush hour.
Directions