The only problem was that the gate was not working when leaving the car park and it was showing an outstanding fee of £198 . So I had to speak to the staff and they fixed it. Something to review: the gate automatic system does not work correctly.
Great place to leave the car safe and affordable the plane parking red signs, easy to follow (wasnt sure i was in the right place, clearer info needed on website). Shuttle to terminal in 3/4 minutes and so frequent. Had to press call button as display said £220 took reg and let me on my way.
TRAVELCAR did not forward my car registration to Plane Parking. The result was that I had to pay £492 to exit the parking area. I had no booking reference to hand and neither could I access my internet. I was told by telephone at the barrier that paperwork and reference wouldn't ne needed if Plane Parking had had my car reg. Altogether a nightmare experience. At the moment I am out of pocket by £492, convinced that I have been scammed by Travelcar.
Upon leaving the carpark after our holiday, I inserted the ticket into the machine which attempted to charge me £96! Fortunately the attendant found our booking through the booking reference I provided him which resolved the problem and not through our ca registration plate.
Used this a few weeks ago when flying from Edinburgh airport. When my girlfriend and I arrived we found out the location of the car park had been moved. When we got to the correct car park. we found out our voucher barcode wouldn't work. We were told to park and give our ref code when we came home. When we arrived home at 3.30am we got in the car and pressed the bottom for the barrier to find the barcode still wasn't working and they wanted to charge us £96.00. We pressed for help and the car park attendant had no booking under the ref number. Lucky for us the parking attendant let us through but he told us this is a common thing with this company and told us to not use them again. Since I wrote an email to them nearly a week ago I have still had no reply. So I would stay clear of this service as they are useless.
The email instructions said to park in plane parking which I done. When I returned today and inserted the ticket the balance to pay came as £120 I called for assistance and gave ref number and did get out but I am now unsure if I was even in the right parking place for the week!
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