Please present your reservation confirmation to the agent upon arrival. Please be ready to pay balance.
Remember : Plan to arrive to the parking at least 2 hours before the end of check-in for your flight
Upon your return
Upon your return, please call the shuttle at (847) 671-4000 once you have collected your luggage.
The agent will inform you on the pick up location.
Staff was unapologetic about the long wait for a shuttle. It took them 45 minutes to pick my family up after calling 3 times and I still had to wait 7 minutes after my last call. They also tried to charge me $110 and then $86 for a rate that you provided as $44 ish dollars. They were rude and not willing to explained what happened at O’Hare. Never using them again.