Once parked and unloaded, please lock your car and check in with the Handover Team who are based at the desk in the lift lobby. You will need to confirm your return flight details so please have these to hand. Your correct return date and flight number are required in order to help avoid any delays in returning your car. Your car will be photographed and taken to our secure car park by an experienced driver, whilst you check in. Please look out for a chauffeur who will be wearing a Maple Parking Hi-Visibility jacket and carrying ID. Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay. Waiting Time: As long as the arrival and return procedures are followed correctly waiting time should not be longer than 20 minutes. Please read your instructions carefully before you set out as they have recently changed. To improve our service to you, you no longer need to call when you are on your way to Heathrow Airport. Before You Arrive Please follow the directions below to the meeting point at the terminal you are flying from. You will need to have ready your 'Booking Name' and 'Booking Reference' and return flight details to check with our team when you arrive. Directions Terminal 4 - (Postcode for Terminal 4: TW6 3XA) As you approach Heathrow Airport, follow signs for Terminal 4 Short Stay Car Park At the entrance barrier, take a ticket (please hand this to our Handover Captain ) Drive down to level 2, park in one of the Off Airport Meet & Greet parking bays. Terminal 5 - (Postcode for Terminal 5: TW6 2GA) As you approach Heathrow Airport, follow signs for Terminal 5 Short Stay Car Park Drive up the ramp, filter to the right and drive under the yellow height restriction, KEEP LEFT and follow the signs for Short stay Level 4. Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain) Follow OFF AIRPORT signs and park in the Off Airport Meet & Greet parking bays. Price Excludes £7.00 Airport Access Fee
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