Please call us 30 minutes before your arrival.
Pick-up location:
- Düsseldorf Airport
- Terminal Ring 1
- 40474 Düsseldorf
- Meeting point: We meet in the terminal, area B - C - exit 10 - 11 (departures).
Our staff will recognize you based on your booking details and approach you.
Additional Information
An additional airport fee of 10 euros per reservation is payable on site in cash
Important information: - The entrance height is 2.2m
- The parking provider only accepts the following vehicle: cars up to 2.1m high and 5m long.
- Please note that Airport Service will drive your vehicle a maximum of 16 km (32 km there and back) to the parking area, where it will be parked safely and under guard during your absence.
- Delays or holiday extensions must be communicated immediately in writing by email and by telephone to the parking provider.
Step 1: Please indicate the exact date and time of your arrival and departure. It is especially important to be precise about the departure time. If you are delayed by up to one hour, your booking will remain valid provided you inform us in advance. However, if you are delayed by more than 2 hours, your original booking will be canced and you will have to make a new reservation. This only applies to the departure flight. There are no changes on arrival. In this case, the company is not obliged to park the vehicle or otherwise make it available. Step 2: Prices and payment conditions If the vehicle is not picked up within the agreed time, a daily usage fee of €30 will be charged. (In case of delay) If informed in good time (24 hours in advance) this amount is reduced to €20.
If the customer returns from their trip earlier, we will charge the customer a service fee of 50 euros. If the customer is informed in good time (24 hours in advance), no service fee will be charged.
In case you wish to cancel your trip and return earlier, we ask that you inform us at least 24 hours in advance. You can contact us either via WhatsApp or email. If we do not receive notification within this time frame, you may have to wait. We thank you for your booking and wish you a pleasant journey!