I was concerned after reading the poor reviews. However, the U-Save staff were great when I utilized the car storage service for five days. From checking in to pickup I was very pleased with the customer service, shuttle service, and over all communications from the staff.
For example, on my return flight to Miami I used the text chat service on their website and had no issues coordinating shuttle pickup at the airport at 1130pm.
I recommend and will use U-Save again.