THIS PLACE IS A SCAM!!!!!!!
I booked my reservation online, and was given a total that would be due at the location at drop off. The charge ended up being 2 1/2 times what I was quoted!!!!!!
On the day I returned I called for my pick up. I was hung up on or put on hold.. TWICE. When someone finally answered the phone I was told it would be 30- 45 minutes until someone would be there. The driver arrived at the 50 minute mark to pick up myself along with another group. On the way back to the parking lot he received a phone call to pick someone else up from another terminal. He turned around and went to pick them up.
After returning to the lot and heading in to get my keys I overheard a customer saying that "this always happens ". Listening to the conversation I overheard that she was being charged more because she arrived after her scheduled pick up of 10:30.
The customer after her was told the same thing. He was being charged more because he was late. He stated that he was waiting for the shuttle. The clerk said, "but you didn't call for the shuttle until after 10:30".
I will NEVER use this place again.