Parking and the shuttle ride to the airport was great! Return was not! First three lady put me on hold for over 10 minutes. Then she didn't speak clear English. She asked for documents from the airline, she wanted to know exactly where we were, then told us to walk to the other end of the loading zone. When the driver arrived, he didn't want any documents, no proof at all. Driver took 4 trips into the pickups before heading to the hotel. All this took about 90 minutes. Not the best way to end a great vacation.