Your rental will be provided by our Carsharing service. - Once your payment has been made, you will receive an email with a credit (in $) equivalent to the total amount of your reservation. - This credit will be valid for the reservation of your self-service vehicle on the day of your departure. - To use your credit, a user account on the application will be required. - The price of your rentals is automatically debited according to your prepaid credit balance.
How do I proceed to book my Carsharing rental? Selection and reservation of the vehicle (the reservation of the vehicle is made 30 minutes before the departure): - To find out which vehicles are available for car-sharing in your area, go to our application, car-sharing section. - Your credit will be automatically available on your account. - Select the vehicle closest to you from the "Carsharing" section. - Reserve the vehicle ($1 will be asked to unlock the vehicle) Attention: The remaining amount of your credit will be visible only at the end of your first reservation. How do I access my vehicle on the day of departure? - To start your rental, open the doors of the vehicle using the app and complete the departure inventory. Walk around the vehicle and check that all damage is listed. - Once the inspection is complete, you're on your way! - During your rental, the application is used to open and close the vehicle doors
In case of problems with the application or the connection to the vehicle, 24/7 assistance is available: +1 844-543-7332