I can not say enough good things about this place and their customer service. Everything was perfect. I’m going to use them again.
Getting in and out of LAX can be a challenge. It was nice to be able to make 1 call, tell them where you are and get picked up within 15 min.
Everyone at TravelCar delivered superior service. The only problem we had, and it was a small one, that the main website phone number was handled by a guy who wasn't familiar with TravelCar, and gave some confusing info, when I was trying to inform of our being slightly late than originally scheduled. But once we were given the direct number to travel car, everything was fine. Our car was taken and parked immediately and we were taken to the airport within 5 minutes of arrival. Great service!!!! Our return to LAX was just as smooth, even with all the traffic. We will definitely use and recommend TravelCar again and again! Thanks!
Great pickup and drop-off....within five minutes of walking out of the terminal, we were collected after a long flight.
The whole process was efficient and easy. The drop-off and shuttle was very smooth and so was the pick up. When we got back to Travel Car, our car was waiting for us.
Great experience. Dropped off the car went smoothly, I left the key at the counter. The transport to LAX terminals in a van or big SUV, on the return trip I only waited for 5 minutes after I called for pickup and the driver updated her drive. My car was already parked in front the office. The staff greeted us with the key. Thanks.
The staff was incredibly nice and made parking here so easy. I will use them again!
Excellent service. Dropped off car before an international flight. Shuttled to airport via 7-seater Black SUV. Upon arrival from our trip, called the phone number provided, and within 10minutes, was being picked up outside the terminal. Much better than the long wait for taxi, shuttles or Uber that was lined up. Our car was waiting out front of their office when we arrived. Excellent service. Will definitely use them again
Didn’t really use the app but website reservations were easy and effective. Overall very happy with this first time experience!
Great friendly staff!
Ray was great! Thank you!
Rates are so.much better than others around LAX. I was expecting less quality service but pleasantly surprised to get the opposite, great service! The pick-up from LAX was fast, only a few minutes once you call them.
Very good experience! Friendly people. All went smooth and great. Ray is a very friendly and nice driver who dropped us off and picked us up from the airport.
Loved it!! Great Experience. Will use again and again. For the price, you can’t go wrong. Super nice and accommodating staff.
Great service. Well priced. Nice people at office. private car to terminal. Will use again.
Awesome from start to finish thank you , I will be back.
Had a great experience. The attendants were very pleasant. They arranged pick up well and even sent follow up text to ensure I was not lost. My pick up from the lyft station was not even 5 mins long. Definitely will use this service again. Thx you for a stress free experience.
Now that LAX has bans on Lyft pick ups it is a nightmare getting back to your car in Los Angeles I like travel car and have used them a lot but this was my last time unless they get a shuttle of their own or share with Silvercar next door.
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