Everything was great except that i waited like 30 minutes in the airport to be picked up.
Improvement needed with shuttle transportation. Shuttle drop off at airport was very close to gate closure time. I was dropped off at arrival section then it took a while to walk to departure section. I arrived at 6:15 at parking lot. Left at 7:20 for airport. Gates closed at 7:54. Walking from arrival section to departure section, then TSA, then walking to gate 30. I arrived at last call before gate closure.
Staff was rude. The main guy who answered the phone was extremely rude and hung up on me as I told him we landed and were ready to be picked up.
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