Prepare your rental:
- We recommend downloading the Free2Move application on your smartphone ahead of your rental journey.
- Find your reservation in the “Booking” tab on your mobile application.
- Upload all your documents - Driving Licence, ID & your payment card details (PO for Key Accounts) to the application to insure a smooth and hygienic experience.
- The validation of your identity will take about ten minutes; if the quality of the photos does not allow the validity of the documents to be established, you will be invited to repeat the operation.
- The digital vehicle key is available in the "Reservation" tab once the deposit has been accepted. Remember to download it before the day of departure (telephone network coverage required).
- Unlock the vehicle with the digital key.
- The vehicle keys are in the glove box or in the centre console.
- You will be asked to follow the vehicle inspect process using the app.
- Final stage is for the inspection to be validated and for you to sign the agreement using the app.
- You are Free 2 Move.
Few details about the rental process
- Security Deposit must be carried out before the rental, without deposit rental is not possible.
- The vehicle must be returned to the same condition and with the same amount of fuel to avoid additional charges.
- Please take care in carrying out the handover & return inspection process with accordance to the application to avoid any errors.