Prepare your car rental
- Download the application: access to the vehicle and damage report are made from the application. If you have not created a password yet, first click on "Forgotten password".
- Find your reservation in the "Booking" tab of the mobile application.
- If you have not already done so, fill in your account:
- photo of your identity document (front and back),
- photo of your driver's license (double-sided),
- a selfie (take a picture of yourself)
- Validation of your identity will take about ten minutes : if the quality of the photographs does not make possible to establish the validity of the documents, you will be invited to renew the operation.
- Deposit : 72 hours before the start of your rental or immediately if you leave tomorrow, a pre-authorization request will be made.
- The digital key of the vehicle is available in the "Booking" tab once the deposit is accepted. Remember to download before the day of departure (telephone network coverage required).
The day of departure
- Go to the agency then go to the area reserved for self-service vehicles.
- Unlock the vehicle with the digital key.
- The vehicle keys are in the glove box or in the console.
- Record your damage report via the app. It's simple, it's guided. Any missing damage report will be charged 200 €.
You will need to present the following documents :
- Your credit card used for the security hold (Card must be in the same name as the driver's),
- An ID is required for each driver of the vehicle,
- A driver's license for each driver of the vehicle (In case of a Driver's license in a foreign language, please present an official translation ),
NOTE : Without these documents, our agents will not provide you with a vehicle.