Due to Covid 19, there is no shuttle service between 22:00 - 07:00 am. All returns between this time frame can return using our key drop box service. Park the car in a designated SIXT parking area in -1 and leave the parking ticket on the dashboard. If you need to go to terminal 2, you can use the Heathrow Express Service from terminal 5 which is a free of charge service.

Welcome to SIXT. Pls. call +44 2030114031 for the shuttle bus. Terminal 2: Bus stop 7or 8 and Terminal 5: Please follow Signs to the Sofitel Hotel.

Welcome back. Please use Postcode TW6 2GD for directions to SIXT in the Sofitel Terminal 5. Important: Don't follow signs for Car Rental Returns

Your way to SIXT at Heathrow Terminal 5

1. After leaving the baggage claim area please follow the sign UK Arrivals, car rental, Sofitel straight ahead. 2. You will then pass the exits of Heathrow Express and London Underground on your left hand side. 3. After that you will see the exit that leads to the local buses, car rental buses and taxis. Please do not take this exit but head to the elevators in front. 4. Inside you will find a Sofitel button that brings you to the first floor. 5. Upstairs please turn right and follow the long hallway straight ahead. 6. You will find the SIXT counter at its end on your left hand side. Please use https://what3words.com/ and enter the following to view our branch location - 'unique.army.gifted'.

Returns information

1. When returning your hire car at Heathrow Terminal 5 please take exit number 14 when leaving the M25. 2. After 0.7 miles you will arrive at a large roundabout, take the second exit to Terminal 5, short stay. 3. Please follow the road and stay left at the sign saying Overheight vehicles, Sofitel Hotel. 4. Shortly after that you will find a direction sign saying Overheight vehicles, Sofitel Hotel, take this exit. 5. Then please stay left again. 6. You will see the Sofitel Hotel in front of you. Follow the street around the hotel until you see a sign leading you to the left into the Hotel Car Park. 7. Please enter the car park. You will find the SIXT parking spaces near the car park entrance.

Customer parking

There are no parking facilities available for customers. Customers are liable to pay any passenger drop off or parking fees directly to the airport or Sofitel.

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